Delivery Information

Free Shipping Worldwide

We ship worldwide. All orders will be shipped out from our Nevada (currently suspend due to COVID-19) or Hong Kong offices based on your location. 

Delivery Duration

In normal circumstances, orders are shipped within 5-20 days after placed.  Nevertheless, we endeavor to ship our orders as soon as we can whenever possible.

You may see our examples below for the approximate order lead time.

Please note that we will process the orders on Mondays to Fridays except Sundays and Public Holidays.

All orders placed will be processed on the next day if purchasing the priority processing. Otherwise, please expect 2-4 days for us to process the order.

The estimated order arrival time only applies to usual days. It may take 2-3 extra working days to arrange for delivery during Sale Promotion, Valentine's Day, Mother's Day and Christmas.

Your order will usually be delivered on time, although delays may occasionally occur. Factors beyond our control may impact delivery time and these may include unforeseen impacts caused by our delivery partners and weather disturbances. Romantic Era carries no liability in these cases and recommends that orders are placed as early as possible.

Track your Order

When your order is dispatched, you will receive an email with a tracking number.  Please note that you will not be able to track the delivery status until the day when you received your tracking number.